Are the Staff a Good Match for Your Needs?
To assess whether the staff and care expertise is a good match, ask the following questions:
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Do they take care of many people who have SCI? A good facility should be able to provide you with data that shows they give good quality care for SCI.
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Do they have a pathway, or protocol, for taking care of people with SCI?
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Do staff work for the facility or are they contracted from another facility?
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Do they have physical therapists who work at the facility?
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Do they have occupational therapists who work at the facility?
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Will you see the same one or two therapists most days?
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Do they provide therapy every day, including Saturday and Sunday?
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How long do the therapy sessions last?
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If your provider does not visit the facility, will there be a provider in charge of your care?
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Will staff take the time to train your family or caregivers about care you will need at home?
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Will your health insurance cover all of your expenses? If not, what will and will not be covered?
Visiting a SNF and talking with leadership and staff, especially therapists, is important to selecting a SNF. Use this resource to compare facilities.